Network downtime is a costly problem for any company. The BCW Proactive Solution Packages provide you with the security and performance you need. Proactive maintenance and regular monitoring of a network is the key to reducing costly downtime and efficiently managing day-to-day network operations. The BCW Proactive Solution Packages utilize proven, state-of-the-art technology that allows BCW to constantly monitor the network components for performance. The system alerts us when there are performance issues of any type. This allows BCW to proactively identify and resolve issues before they impact network performance causing costly downtime. There are four BCW Proactive Solution Packages designed to fit your company's needs and cost concerns.
Network downtime is a costly problem that nobody looks forward to. A small business owner knows this especially, and so do we. To minimize your exposure, choose from the packages below.
| Your Business Size | BCW Proactive Solution Package |
Network Performance Alerts | Network Availability Reports and Console | Patches Installation | 4-hour Response | Onsite Support | Remote Support |
| <200 network users. Augment your in-house network admin and PC technicians | Bronze | Yes | Yes | ||||
| <200 network users or less. Overwhelmed in-house network team | Silver | Yes | Yes | Yes | Yes | 2 hours | |
| <25 network users. No in-house network team | Gold | Yes | Yes | Yes | Yes | 10 hours | |
| >25 network users. No in-house network team | Platinum | Yes | Yes | 20 hours | Unlimited | ||
Which BCW Proactive Solution Package is best for you?
If you have a business with less than 200 network users and you have in-house network administrator and PC technicians, but need the right to assist them to optimize your network and manage performance……Proactive Bronze is best for you.
If you have a business with less than 200 network users and you have an in-house network team who is overwhelmed and unable to get to the preventative maintenance that will save you time and money……Proactive Silver is best for you.
If you have a business with less than 25 network users, you don’t have an in-house network team, you occasionally need technical assistance, and network down-time is costly for you……Proactive Gold is best for you.
If you have a business with more than 25 network users, you don’t have an in-house network team or have a small team, and network down-time is costly to your business…...Proactive Platinum is best for you.
To learn more about how BCW Proactive Solution Packages can help you,
call us at 856-858-7886.
Do you have network, hardware, or software issues? We can help. Our on-demand maintenance and repair service brings our engineers on task to assist remotely or onsite.
From the simplest workstation issue to the most complex server problem, the performance of your office or home equipment impacts your performance. BCW can help with all of your immediate service needs.
Leave the computer and network equipment repair to the experts. Whether your equipment has been assaulted by a virus or simply heavy use, the effects will impact your productivity. Perhaps your network log indicates problems that require investigation such as data backup interruptions or connectivity issues that imply your data is not secure. Maybe peripheral equipment such as printers, scanners, and PDAs are not performing as expected.
Contact us at 856-858-7886 to investigate and repair your computer and network equipment with no long-term commitment required. We are available for service on an hourly basis by appointment with prioritization to emergencies. Our hourly rates are competitive and we also offer discounted bulk rates that can be used over the course of a year.
Looking to upgrade or overhaul your network? We are available for consultation and implementing on a project basis. It takes planning to stay on top and in budget, and we’re here to help.
As options change and companies grow, migrations to new technology become necessary. BCW can provide a complete, single-stop solution for your migration. We will plan and manage the implementation, as well as providing the technicians, hardware, and software needed to complete the installation.
Implementations can take many forms, but all require a expert level of service and organization. BCW has significant experience managing a variety of types of projects for clients. Discuss your needs with us and we will provide a complete proposal including technical and project management resources. Major projects experience includes:
• Network version upgrades
• Network infrastructure upgrades and replacements
• Hardware replacements
• Document Management implementations
• Remote service connectivity, installation, and security
• RFP and project facilitation consultation
Contact us at 856-858-7886 to discuss your project needs and to receive a proposal from BCW.
